I’ve shared my issues with ASUS hardware openly and ended up banned. To take this further, I’ve reached out to GamerNexus for help!
@Vere
This person wasn’t banned for hardware complaints. They were banned for allegedly copying someone else’s content about a different brand and presenting it as their own experience with an ASUS device. You can see the original complaint here. The content they posted was very similar to a previous issue discussed about another brand in this forum.
@Vere
This made me laugh so much.
@Vere
I hear you.
This person is just spreading false information.
Iman said:
This person is just spreading false information.
I’m relieved to hear that, I just bought an ASUS.
This seems more about seeking attention than solving a problem through returns or warranties.
Vin said:
This seems more about seeking attention than solving a problem through returns or warranties.
Actually, I think it’s about principle. They had a faulty ASUS product, sought help on the ASUS forums, and got banned. That seems unfair.
@Jude
But you know they lied about the whole thing, right? The top comment here shows proof.
I had a similar experience with ASUS. My laptop was DOA, and it took me five months to return it. I was always on the phone and followed all their procedures. It was exhausting. After I finally returned it, they resold it as ‘new.’ That’s when I realized I couldn’t deal with ASUS anymore and switched to another brand. The new laptop is so much better. Keep fighting for your rights as a consumer.
@Noor
Be careful, there’s evidence that the original poster was dishonest. Check the information provided by the ASUS representatives.
@Noor
I’ve had three ASUS laptops and all of them were excellent.
Jai said:
@Noor
I’ve had three ASUS laptops and all of them were excellent.
My ASUS ROG is fantastic, ASUS makes great products.
I would have just used the warranty or returned it.
Teo said:
I would have just used the warranty or returned it.
Imagine how many others bought or plan to buy this specific model.
All companies have issues sometimes, you might as well criticize every company…
Ash said:
All companies have issues sometimes, you might as well criticize every company…
It sounds like there should be warranty coverage against manufacturing defects.
Ash said:
All companies have issues sometimes, you might as well criticize every company…
But not every company has support as bad as ASUS.
Ash said:
All companies have issues sometimes, you might as well criticize every company…
Totally agree.
Ash said:
All companies have issues sometimes, you might as well criticize every company…
That doesn’t make deleting their posts okay.